Small Business Forum
 
Home


Go Back   Small Business Forum > SMALL BUSINESS ADVICE > 05 - Business Operations
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read




05 - Business Operations Management, P&L Control & More

Reply
 
Thread Tools Display Modes
  #1  
Old 02-08-2006, 11:05 AM
billf1962 billf1962 is offline
Junior Member
 
Join Date: Feb 2006
Posts: 2
Default Employee Question

Please Give me some recommendation on how you would handle this situation.

I am one of the owners of a chain of retail stores. Our General Manager at the home office sent a letter to a purchasing agent instructing him not to send purchase orders to our branch offices but to direct them to the home office. What the PA did was put a block on our account which did nto allow them to pull up the local store as a vendor in their computer system. this ulimately cost my company $70,000 in sales last year. This person works directly for my brother at the home office and the letter was not found out for approximately 5 months after it was sent. Since then, we have struggled to build the business back and I am sure it will cost us much more than the $70,000 that we have lost so far.

Please respond!
Reply With Quote
  #2  
Old 02-08-2006, 11:07 AM
Comtrad Comtrad is offline
Senior Member
 
Join Date: Feb 2006
Location: Joliet, IL
Posts: 992
Default

Well is it something he should have known easily not to do? $70,000 is a pretty big deal and if he knew what he was doing, and the mistake was just carelessness I would think you should let him go.
__________________
Joe

[URL="http://www.comtradcables.com"]Comtrad Cables[/URL] - [URL="http://www.cheap-computer-cables.com"]Cheap-Computer-Cables.com[/URL] - [URL="http://www.cat-5-cable.com"]Cat 5 Cable[/URL]
Reply With Quote
  #3  
Old 02-08-2006, 02:16 PM
Corey Bryant's Avatar
Corey Bryant Corey Bryant is offline
Administrator
 
Join Date: Dec 2003
Location: Castle Rock, CO
Posts: 6,422
Default

What happened to the POs when they went to the home office?
Reply With Quote
  #4  
Old 02-09-2006, 08:26 AM
billf1962 billf1962 is offline
Junior Member
 
Join Date: Feb 2006
Posts: 2
Default

That's just it. The business stop coming in.

Quote:
Originally Posted by Corey Bryant
What happened to the POs when they went to the home office?
Reply With Quote
  #5  
Old 02-11-2006, 09:53 PM
ACRNYC's Avatar
ACRNYC ACRNYC is offline
Senior Member
 
Join Date: Jan 2006
Posts: 149
Send a message via Yahoo to ACRNYC
Default

This is a tricky issue, and sounds like a miscommunication along the way. But if the letter clearly stated where to send the PO's, and the PA blocked the account instead of rerouting, I think it's actionable. Since it's in writing, you can clearly prove that instructions were not handled properly, at a loss of $70,000. It definitely sounds like carelessness to me, and it's good that you have proof in writing.
__________________
[B]Jason Stroming[/B]
[I]Personal Life Coach[/I]

[URL="http://www.acrnyc.com"]ACR Personal Life Coaching[/URL] | [url]www.acrnyc.com[/url]

[URL="http://www.acrnyc.com/career/index.html"]Advanced Career Resources[/URL] | [url]www.acrnyc.com/career[/url]
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:49 PM.


Powered by vBulletin™ Copyright © 2011 vBulletin Solutions, Inc. All rights reserved.